Talk to the people who built it
There is no ticket queue and no chatbot. Email reaches the people writing the code, and we answer within 1 business day.
Write from your own mail client and you keep a copy of what you sent, and we can reply straight to it. Tell us which extension and which browser, and paste any error you saw — it usually saves a round trip. We answer within 1 business day.
Technical support
Bugs, installation trouble, a capture that came out wrong, a detector that will not behave.
Teams & licensing
Rolling an extension out across an organisation, or asking for something a paid tier would need to cover. Everything shipped today is free, so there is nothing to invoice yet.
Privacy requests
Access, correction, deletion or portability of any personal data we hold about you.
Legal & abuse
Legal notices, security disclosures, and reports of an extension being misused.
Before you write
The FAQ answers most common questions, and each extension has its own FAQ on its product page.
Whatever the topic, everything reaches one inbox: support@ext-hive.com. We reply within 1 business day.
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